Paper medical records are associated with high costs, inefficiency, loss of productivity, security and safety issues. Providers are now switching to EHRs. An EHR (Electronic Health Record) is a comprehensive compilation of patients’ medical records and health history, stored electronically and designed to be shared with multiple authorized providers thus allowing for treatment of patients from multiple locations. AdvancedMD is a secure, integrated, cloud based EHR designed to create a patient-centered practice and can support everyone and all functions in a practice.

What Is AdvancedMD?

AdvancedMD is a complete, unified, cloud based EHR (Electronic Health Records) suite that allows you to stay connected with everyone in the office, practice from anywhere and do anything without effort and without waiting. AdvancedMD lets you engage patients in their health care and deliver quality outcomes while maximizing revenue. It allows for seamless workflow integration, scheduling, patient intake forms, patient appointment reminders, business intelligence, collections, electronic prescribing, check in kiosk and telemedicine. It allows you to engage patients and deliver quality outcome while maximizing revenue.

Product Specs

The front office can be a busy, chaotic and hectic area of the office that may create a bad impression with patients. With AdvancedMd’s patient portal, you can search for patients, view patient appointments, add new patients, and edit patient information. The iPad check in kiosk allows you to scan patient insurance cards and drivers licenses and assign intake and consent forms to patients so they can view, complete and sign ahead of time.

Features

The rooming feature lets you know where patients are located at any time. This ensures greater clinical efficiency and quality of care with security to keep your practice compliant. The patient portal, also allows you to send patient education material and lab results privately to both the patient and other providers.

The online scheduling feature allows you to view your schedule and add patients to the schedule. Patient appointment reminders are sent automatically to minimize no shows and help to keep the schedule full.

The business intelligence feature has reporting and bench marking tools that let you know where you stand financially and how you compare to other physicians, allowing you to make informed decisions.

Financial Processes

financial record

Many financial processes such as eligibility verification, claims inspection and collections worklists are automated with the AdvancedMD’s Billing software. This allows you to automate your revenue cycle so you can focus on collecting money and not data entry. The claims center is organized into prioritized work lists, giving you the ability to view claims throughout the entire claims submission process. The claim inspector automatically scans and scrubs each claim and identifies any errors before claim submission, saving you hours of appeals as well as lost reimbursements.

Besides high amounts of uncollected payments, paper billing statements can involve the costly process of printing, addressing, stamping and mailing hundreds of statements. AdvancedMD ePayments is a convenient and integrated way to send statements electronically and help patients make payments faster. It automatically sends patients a text or email statement notification when you do your billing. 

Patients can make payments securely online once they receive their statement. The secure payment portal can be used by patients to securely make payment, receive receipts and manage statements. This saves labor, resources, time and money and gets you paid faster.

Billing

doctor calculating the bills for his patient

AdvancedMD billing feature gives you the flexibility to outsource or do your own billing. With electronic remittance, EOBs (Explanation of Benefit) are easy to access. They show insurance carrier payments that have been received and the patients that are associated with the payments. This can then be auto-posted directly to a patient’s account with a single click. You can also view the important information on each claim such as date of service remittance details, contracted amount and patient balance.

Designed by Physicians

doctor checking medical records on his laptop

AdvancedMD mobile is a free mobile application designed for physicians. You can use an iPhone or iPad to access clinical records, schedules, manage messages, create and review charge slips and review or add patients. This allows you to focus on what matters most-patients, even when away from practice.

The AdvancedMD Telemedicine feature makes patient visits simple and convenient. Telemedicine enables clinicians to evaluate, diagnose and treat patients remotely thus allowing patients to access healthcare faster and increase clinician’s revenue.

With AdvancedMD ePrescribing software, prescribing medications to patients becomes easier and more secure. No more lost prescription, confusion with patients and pharmacies, unnecessary calls from the pharmacy and no more running to the office late at night to write a prescription. The prescribing process is simple, seamless and can be accessed from anywhere with a desktop, laptop or phone.

Traditional method of sending and receiving patient health records is not only tedious but also costly and can compromise patient privacy. With AdvancedMD fax, you can save time, money & paper. You can securely send, organize & save inbound & outbound documents with just a click.

Pricing

AdvancedMD pricing is quote based depending on the needs of the user. Contact AdvancedMd by email at info@advancedmd.com, by phone at 800-825-0224 or online at info.advancedmd.com for more details and ask for your quote.

How It Compares

We picked a few similar products available on the market to see how they compare.

  • athenaClinicals
  • eClinicalWorks
  • Kareo

AdvancedMD

AdvancedMD logo

Price

AdvancedMD operates on a quote based plan and is customizable depending on the needs of the user. Contact AdvancedMD by email at info@advancedmd.com, by phone at 800-825-0224 or online at info.advancedmd.com and ask for your quote.

Ease of Use 

AdvancedMD offers live support and training on how to use their EHR. The EHR software uses a customizable approach to its adoption, giving you time to learn and add to it step by step as needed. The patient-encounter documentation is flexible and customizable allowing you to configure things according to your own working methods and style.

Security

Although AdvancedMD mentions that their EHR is HIPAA compliant, it does not reveal exactly how the information is backed up and protected from hackers and theft.

Design Quality

The AdvancedMD’s interface is easy to navigate and pleasant to interact with. The progress note templates are fully customizable to your needs and working methods. The high priority check-box flags important items in prescriptions, notes, labs, orders and documents so you can make appropriate changes and minimize errors. The physician dashboard is seamless and fully integrated.

Customer Support

Clinicians can contact AdvancedMD by email at info@advancedmd.com, by phone at 800-825-0224 or online at info.advanced.com for technical support. They do not offer free on-site boarding.

Pros

  • Mobile application to access patient records and coordinate care from anywhere and at anytime
  • Assists with meaningful use objectives
  • HIPAA compliant
  • Integrated EHR, Population Health and Patient Engagement
  • MACRA and MIPs compliant
  • Customizable progress record templates
  • Multiple Operating Systems supported: Windows, Linux, Android, iPhone/iPad, Mac
  • Secure direct clinician to clinician and clinician to patient messaging
  • Can securely prescribe and communicate with patient and pharmacies electronically
  • Telemedicine enhances patient experience and generates more revenue
  • Integrates with more than 50 third-party applications

Cons

  • Price only available by quote
  • No free on-site training
  • No free data transfer from old EHR to AdvancedMD

athenaClinicals

athena health logo

AthenaClinicals is a web-based EHR system that offers a different approach to adopting a paperless practice by minimizing the hurdles to adoption and maximizing the long-term benefits to your practice. Some of the features of athenaClinicals include online patient record keeping, lab collection, clinical fax categorization and routing, intuitive reporting and bench marking.

Price

athenaClinicals pricing is quote based. Contact athenaClinicals by phone: 800.981.5084, fax: 617.402.1099 or online by filling out a form at www.athenahealth.com. You can also schedule a one-on-one consultation online.

Ease of Use 

athenaClinicals provides client support 24/7 and even helps you track performance to intervene before issues become big problems. athenaClinicals also provides onboarding and on demand support at any time.

Security

Although athenaClinicals mentions that their EHR is HIPAA compliant, it does not reveal exactly how the information is backed up and protected from hackers and theft.

Design Quality

athenaClinicals allows clinicians to pull information from labs, pharmacies and even self-reported data on patients’ phones. This provides the clinician a complete picture to promote better care. athenaClinicals does not however, support telemedicine, secure messaging and patient interaction portal.

Customer Support

athenaClinicals provides onboarding and on demand support, 24/7.

Pros

  • Flexible enough to document encounters the way you want, whether pen, keyboard, or voice documentation
  • Web-based, eliminating extra costs of hardware, set up and maintenance
  • Can access records remotely
  • e-Prescribing capability
  • MIPS and MACRA compliant
  • Easy to manage billing

Cons

  • According to some users, requires too many clicks to complete a task
  • Lacks Telemedicine and patient portal features

eClinicalWorks

eClinicalworks is a cloud-based EHR that combines comprehensive documentation, enhanced patient engagement, and the tools practices need for in-depth understanding of population health to promote value based care.

Price

In addition to free conversion from your existing EHR to eClinicalWorks, eClinicalWorks offers 2 pricing packages: EHR Only starts from around $449/month/provider and EHR with Practice Management which starts from around $599/month/provider.

Ease of Use 

Initial Implementation and on-site training are provided at no extra cost. eClinicalWorks can customize the EHR software to suit the desires of the user. Through machine learning, the eClinicalworks virtual assistant, Eva helps providers organize their schedules and patient data. Doctors can easily compare current and past progress notes in a single screen, connect to neighboring facilities that use the same EMR and instantly gain access to current up-to-date patient data.

Security

eClinicalWorks EHR is HIPAA compliant and the information is backed up and protected from hackers and theft.

Design Quality

eClinicalsWorks EHR is easy to use, offers free conversion from current EHR to eClinicalWorks for seamless transition, and has a virtual assistant, Eva, that helps providers organize their schedules and patient data. Doctors can easily compare current and past progress notes in a single screen. It has customizable progress record templates and is compatible with multiple Operating Systems.

Customer Support

Customers can reach eClinicalWorks either by email at sales@eclinicalworks.com or by phone on 508-836-2700. The company does not specify hours of operation and turn around time.

Pros

  • Free data conversion from current EHR to eClinicalWorks for seamless transition
  • Implementation and on-site training at no extra cost
  • Mobile app to access patient records and coordinate care from anywhere and at anytime
  • Assists with meaningful use objectives
  • HIPAA compliant
  • Intergrated EHR, Population Health and Patient Engagement
  • MACRA and MIPs compliant
  • Customizable progress record templates
  • Multiple Operating Systems supported: Windows, Linux, Android, iPhone/iPad, Mac
  • Secure direct clinician to clinician and clinician to patient messaging
  • Can securely prescribe and communicate with patient and pharmacies electronically
  • Telehealth enhances patient experience and generates more revenue
  • Virtual assistant
  • Patients portal

Cons

  • According to some users, requires too much time to acclimate
  • Initial on-site training only included for practices with 1-9 providers. Additional implementation fees apply for practices with over nine providers
  • No free trial

Kareo

kareo billing logo

Kareo is a cloud-based EHR that’s dedicated to serving the unique needs of independent practices.

Price

Kareo EHR is affordable and offers different pricing packages for both physicians and non-physician medical professionals. The four main plans are Kareo clinical- starting from around $300/month/provider, Kareo Marketing- starting from around $300/month/provider, Kareo Billing- starting from around 300/month/provider. ($150/month/provider for low volume), and Kareo managed billing- By quote.

Ease of Use 

Kareo is designed to be user friendly and flexible. Kareo provides free support, free on-boarding, free training, and clear and simple pricing that ensures you know exactly what things cost.

Security

Kareo is HIPAA compliant and safe to use

Design Quality

The Kareo EHR platform can be tailored to your unique needs. It supports most operating systems namely Windows, Linux, Mac, Android, iPhone and iPad. You can connect with insurance companies in real time to verify eligibility and reduce denials. Kareo integrates only 2 third-party applications: Quickbooks and Excel.

Customer Support

Kareo customer support can be reached by email at reception@kareo.com, live online support at www.kareo.com or by phone at 888-775-2736.

Pros

  • Built in messenger for physician to physician or physician to patient communication
  • Patient scheduler and appointment reminder
  • Billing management
  • Fully customizable dashboard
  • Appointment management
  • Calendar management
  • Electronic prescribing capability
  • Telemedicine to safely connect with patients anywhere at anytime
  • Telehealth enhances patient experience and generates more revenue
  • Kareo Analytics help manage revenue
  • Can connect with insurance companies in real time to verify eligibility and reduce denials

Cons

  • Only integrates 2 third-party applications, quickbooks and Microsoft excel
  • Built for independent practices, not hospitals

Conclusion

When considering an EHR system, the things to look for are ease of use, seamless integration, security, and the ability to generate revenue and minimize loss by an efficient billing system. We gave AdvancedMD EHR an overall 4/5 star rating for its ability to seamlessly combine administrative, economical and patient care functions in a central place.

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